Shed city honestly deserves no stars. Seriously stay away from this company. There communication is appalling and organisation is non existent. Do yourself a favour and just throw your deposit money in the bin and save yourself the headaches and frustration of trying to deal with this company.
As I live local I try to support the local shops. I live 8 minutes (5 klm) away from Shed City Kilmore, you guys were going to charge me $110.00 for delivery of a small Garden Shed.I thought I would look and see what BUNNINGS in CRAIGIEBURN had in the way of sheds, I ended up buying a bigger one than they showed me at SHED CITY and it was almost half the price and delivery to KILMORE from CRAIGIEBURN that is 25 minutes (34 klm) away is only $35.00 I really don't know how you can charge so much for Delivery for people that live just up the road. You should be looking after the local community by offering FREE DELIVERY.I really don't know how you guy's are still in business. The shed I purchased was made in Australia too before someone says that I purchased a cheaper overseas made shed.
Sadly, I have to leave 1 star for the utterly appalling service. Luckily, it appears I am not the only one. Several years ago, we were intending on getting a large shed built and had given them dimensions and specifications.We paid a $1000 deposit but unfortunately I had a major health issue a short time later that prevented me from going any further. When my health improved and I eventually returned home, I contacted Shed City to inform them I couldn't continue with the shed as my health issue would unfortunately not let me use it. I was then spoke to to the rudest man I think I have ever spoken too who told me "bad luck, you lose your deposit". At that stage, I hadn't even confirmed the design, had not received any contracts and their costs were zero...Gladly, in the years since, I have convinced at least 15 other friends to take their business elsewhere. Hopefully my $1000 lost deposit is small fry compared to the 150k in business you have lost, and will continue to lose...I deal with people honestly and in good faith. Unfortunately, due to circumstances beyond my control, it has bitten me on this occasion, but Karma will bite back one day.
I was delighted upon arrival that we actually got to talk to real people. We were shown through their lovely displays and got to choose from a wide colour range. It was lovely for us to see a real hard working Australian company which has built them selves up over the years. Everyone was so knowledgeable and helpful on every visit since. This is a decision which I will never regret because I have felt secure in my purchase since I first walked in the door.
Had great deals and lived up to their end of the bargain by supplying me with a shelf kit with my shed. Shed was made quickly. They did their job properly and well, nothing else to say.
Shed City Pty Ltd is an Australian Park based in Kilmore, Victoria. Shed City Pty Ltd is located at 123 Northern Hwy, Kilmore VIC 3764, Australia.
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